Client
Electronic Output Solutions
Steven Fyffe, Vice President
The Challenge
Before partnering with Goelzer, Electronic Output Solutions faced significant issues with various envelope manufacturers. The primary challenge was a critical lack of communication from vendors, which created substantial operational headaches and made production planning difficult.
The Solution
Goelzer provided a comprehensive range of products, including #9 reply envelopes, #10s, 6x9s, and 9x12s in both window and non-window varieties, with options ranging from blanks to full-color printing. Beyond the products themselves, Goelzer established a partnership based on open, responsive communication. They worked closely with the client to ensure envelope flap and side seam designs were fully compatible with existing insertion equipment.
The Results
Since switching to Goelzer, Electronic Output Solutions has experienced a measurable reduction in production errors and increased efficiency at production speeds. The reliable delivery timelines and proactive communication have helped the company avoid missing mail drops. This successful partnership led the client to move all envelope manufacturing to Goelzer and refer their own customers to them.
Testimonial
“Goelzer has taken the guessing game out of the envelope solutions for production mailings, with open communication, superior products, and a team that is dedicated to being an extension of your business.”
— Steven Fyffe, Vice President, Electronic Output Solutions
